Senior Manager, Operational Excellence-Retail Core Engine

Walmart Stores SAN BRUNO, CA

About the Job

Position Description


Retail Core Engine is tasked with building the technologies that empower shoppers to have an experience that is best in class across a multitude of devices, product categories, and fulfillment options. We partner closely with Retail Leadership to ensure the experience from Supplier to Customer is seamless.

As the Senior Manager, Operations Excellence within the Retail Core Engine, you will be challenged to deliver innovation at scale balanced with operational frameworks to ensure consistent performance. You’ll work in a close partnership with the Retail Teams to support their efforts to help our customers save money and live better.

Who are you:
- You have excellent data analytics skills with a strong focus on execution
- You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
- You have a “customer service” approach to solving problems
- You have the ability to simplify strategy into simple actions
- You empower and inspires your team to take action and embrace the mindset that, "Everything can be made better."
- You have demonstrated the ability to hire and develop strong leaders and build a high performance team
- You have a passion for “Operations”What you’ll do:
In this role you will:
- Help develop and deploy process innovation and facilitate the sharing of best practices across the organization
- Be responsible for assisting leadership teams in setting and measurement of actual performance against expected standards
- Manage all day to day activities related to performance improvement
- Build, empower, and lead talented operations focused teams in the practical application of continuous improvement tools to drive significant business impact and culture.

Minimum Qualifications


Impact Profile:
- Minimum 10 years of total work experience
- Minimum of 5 years of supervisory/ project management experience
- Experience in establishing, measuring, and meeting service level agreements, improving the availability, performance, and quality of systems, and managing complex on-the-fly operational concerns
- Self-directed, well organized and have good follow-up skills.
- Excellent written and oral communication & presentation skills
- Strong leadership capabilities and interpersonal skills

Additional Preferred Qualifications


e-Commerce Experience

Company Summary


Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.

Position Summary


Retail Core Engine is tasked with building the technologies that empower shoppers to have an experience that is best in class across a multitude of devices, product categories, and fulfillment options. We partner closely with Retail Leadership to ensure the experience from Supplier to Customer is seamless.

As the Senior Manager, Operations Excellence within the Retail Core Engine, you will be challenged to deliver innovation at scale balanced with operational frameworks to ensure consistent performance. You’ll work in a close partnership with the Retail Teams to support their efforts to help our customers save money and live better.

Who are you:
- You have excellent data analytics skills with a strong focus on execution
- You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity
- You have a “customer service” approach to solving problems
- You have the ability to simplify strategy into simple actions
- You empower and inspires your team to take action and embrace the mindset that, "Everything can be made better."
- You have demonstrated the ability to hire and develop strong leaders and build a high performance team
- You have a passion for “Operations”