Site Merchandising Manager, Home

Walmart Stores SAN BRUNO, CA

About the Job

Position Description


As a Site Merchandising Manager 1 in Home, you are responsible for defining strategy for, planning and executing a best in class customer experience through effective site merchandising tactics. You will be directly responsible for optimizing the site experience for Home leveraging cross functional partnerships to define priorities, analytics as the voice of the customer and competitive research to understand what is happening in the space. A successful candidate will have passion for product and merchandising, strengths in organization and process balanced with a creative eye. You will need to create business solutions in a fast paced, multi-dimensional environment, collaborating with cross-functional business leaders to drive business objectives and influence strategies.

Applies knowledge of customer behaviors and decision making and contributes to the development of the strategy for site features and functionality (including what makes the category unique).
Oversees evaluation of customer reviews, analyzes trends and patterns, and provides insights regarding buyer group preferences to optimize customer experience and drive category performance.
Leads the analysis of patterns and recommends modification of site features to category managers to fit the needs of the customer.
Oversees the visual merchandising presentation to best respond to customer demand and convert visits into sales.
Directs the display of and approves product attributes, images and content, and ensures proper taxonomy and attribution.
Understands market best practices for visual merchandise displays and builds plans to reflect first class presentation of products within categories.
Recommends site merchandising performance metrics and notifies category managers of variations in results.
Proactively requests new analytics from Retail Analytics function. Reviews reports of site traffic and patterns and performs insightful analytics to determine areas for optimization to drive conversion rates.
Partners with category teams to analyze category performance and advises on where changes to visual presentation may enhance sales conversion rates.
Works closely with campaign and program leads and cross-functional partners (e.g., Category Management, Pricing, Marketing, Engineering) to align on strategies and plans for category.
Serves as an advisor and partner to category manager, identifying potential enhancements or changes based on knowledge of the category, industry trends and customer behaviors.
Coaches team members and provides feedback to enhance skills, knowledge and work performance. Have performance and career development conversations.
Maintains team motivation and engagement. Mentors Site Merchandising Specialists.

Minimum Qualifications


Bachelor’s degree in Business or related field.
3-5 years’ experience in eCommerce Site Merchandising role or 6+ years in buying, marketing, visual merchandising, ecommerce retail operations
management.
Strategic, customer-centric approach to integrated marketing programs.
Ability to influence and mobilize cross-functional teams.
Strong communication skills, with a high attention to detail.
Go-getter, capable of managing multiple projects & priorities.
Proven ability to work with data to understand and analyze performance, optimize plans, drive decisions, and measure impact to the business.
Creative and collaborative team player who can work with multiple cross-functional stakeholder groups.

Additional Preferred Qualifications


Merchandising experience with Home retail e-commerce experience a plus.
Experience leading a cross functional team.
Experience using Omniture or a similar site analytics platform.
Program or Project management a plus

Company Summary


The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better.  With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.

Position Summary


As a Site Merchandising Manager 1 in Home, you are responsible for defining strategy for, planning and executing a best in class customer experience through effective site merchandising tactics. You will be directly responsible for optimizing the site experience for Home leveraging cross functional partnerships to define priorities, analytics as the voice of the customer and competitive research to understand what is happening in the space. A successful candidate will have passion for product and merchandising, strengths in organization and process balanced with a creative eye. You will need to create business solutions in a fast paced, multi-dimensional environment, collaborating with cross-functional business leaders to drive business objectives and influence strategies.

Applies knowledge of customer behaviors and decision making and contributes to the development of the strategy for site features and functionality (including what makes the category unique).
Oversees evaluation of customer reviews, analyzes trends and patterns, and provides insights regarding buyer group preferences to optimize customer experience and drive category performance.
Leads the analysis of patterns and recommends modification of site features to category managers to fit the needs of the customer.
Oversees the visual merchandising presentation to best respond to customer demand and convert visits into sales.
Directs the display of and approves product attributes, images and content, and ensures proper taxonomy and attribution.
Understands market best practices for visual merchandise displays and builds plans to reflect first class presentation of products within categories.
Recommends site merchandising performance metrics and notifies category managers of variations in results.
Proactively requests new analytics from Retail Analytics function. Reviews reports of site traffic and patterns and performs insightful analytics to determine areas for optimization to drive conversion rates.
Partners with category teams to analyze category performance and advises on where changes to visual presentation may enhance sales conversion rates.
Works closely with campaign and program leads and cross-functional partners (e.g., Category Management, Pricing, Marketing, Engineering) to align on strategies and plans for category.
Serves as an advisor and partner to category manager, identifying potential enhancements or changes based on knowledge of the category, industry trends and customer behaviors.
Coaches team members and provides feedback to enhance skills, knowledge and work performance. Have performance and career development conversations.
Maintains team motivation and engagement. Mentors Site Merchandising Specialists.