Associate, Demand Ops

Walmart Stores SAN BRUNO, CA

About the Job

Position Description


  • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
  • Ensures basic functions and deliverables of the department
  • Ensures call center strategies and goals are implemented
  • Identifies opportunities for systems and process improvements and problem resolution
  • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
  • Oversees payroll transaction data collection
  • Provides Customer service and addresses Customer issues
  • Provides administration and support of software tools used within the division and other departments globally
  • Provides and supports the implementation of business solutions
  • Supports Field Services operations and technical needs

Minimum Qualifications


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Additional Preferred Qualifications


  • 1 year experience in research analytics.
  • 1 year experience using SAP and Ariba to access and review contracts.
  • 1 year experience using basic HTML.
  • 1 year experience using intermediate functionality of Microsoft Excel (for example, pivot tables and basic macros).
  • 2 years experience in information technology or related field.
  • 2 years experience working in a call center.

Company Summary


The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world’s largest retailer, we are on a mission to help people save money and live better.  With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.

Position Summary


  • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans
  • Ensures basic functions and deliverables of the department
  • Ensures call center strategies and goals are implemented
  • Identifies opportunities for systems and process improvements and problem resolution
  • Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
  • Oversees payroll transaction data collection
  • Provides Customer service and addresses Customer issues
  • Provides administration and support of software tools used within the division and other departments globally
  • Provides and supports the implementation of business solutions
  • Supports Field Services operations and technical needs