Seasonal Customer Care Specialist
Jet Salt Lake City, UT
About the Job
Seasonal Customer Care Specialistat Salt Lake City Internal Job Board
Jet MS (UT)
Seasonal Walmart Customer Care Specialist
If you are a person who has the skills to provide the best customer service possible, over multiple channels, then we may have the right Seasonal job for you!
- Responsible for providing exceptional customer service through phone contacts
- Expected to contribute to the awesome team environment so your peers and you are motivated to perform at the highest potential.
- Required to speak to and communicate with our Walmart Customers to resolve customer service questions and concerns.
- Maintain reasonable, consistent, and predictable attendance.
- Shifts starting between 6:00 am and 1:30 pm seven days a week with varying days off
- Available for a four-week mandatory training from 9:00 am - 5:00 pm Monday – Friday.
- You have a positive, happy attitude that makes you want to serve our customers every day.
- You believe in helping resolve customer's problems on the first contact.
- You want to grow and have the opportunity to take on more responsibility.
- You have the ability to adapt to change and perform well under pressure.
- You're smart, honest and a great communicator.
- You have the ability to work in a team environment.
- You have excellent spoken and written English AND great listening skills.
- You are comfortable navigating multiple systems and getting up to speed very quickly with all of the Walmart online tools.
- You are available to work with limited to no PTO from September to December or early January.
We Ask For
- Strong problem-solving skills – you're resourceful.
- Experience using multiple interfaces during an interaction